Partners (CSP)

Marketing materials and co-sell resources for Cloud Solution Provider (CSP) partners reselling MSC.

Modern Support Consult (MSC) helps Microsoft 365 customers run a structured journey of linked scenarios for messaging, security and migration outcomes. Every scenario cycles through the same 4-Stage Cycle (Consider → Architect → Validate → Amplify). CSP partners resell the offer to their customers and use this page for sales enablement.
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Offer summary

MSC is a customer self-service portal that guides Microsoft 365 administrators through repeatable scenarios — including Exchange migration, messaging security hardening, and operational onboarding. Each scenario cycles through MSC's 4-Stage Cycle (Consider → Architect → Validate → Amplify) and produces auditable artifacts and downloadable runbooks the customer's IT team can act on.

Value proposition for CSP partners
  • Predictable, fixed-scope scenarios you can quote and resell to your tenants.
  • Customer-safe artifacts (Word, PDF, Visio, JSON) ready for delivery and audit.
  • Marketplace-billed (Azure Marketplace) — no separate invoicing required.
  • Self-service customer onboarding reduces partner delivery effort.
  • Integrates with Microsoft 365, Exchange Online, and Defender for Office 365.
Target audience
  • Microsoft 365 / Exchange Online administrators in mid-market and enterprise tenants.
  • Messaging, security, and identity teams running modernization or migration projects.
  • CSP partners delivering managed services on Microsoft 365.
Co-sell talking points
  • Reduces project risk through repeatable, documented journeys.
  • Generates audit-ready artifacts your customers can hand to compliance.
  • Pay-as-you-go through the customer's existing Azure billing relationship.
  • Complements partner-led advisory and managed services — does not replace them.
Resources
Live portal
Open the customer portal →
Walk a customer through a scenario end to end (the full 4-Stage Cycle).
Concept overview
Read the MSC concept →
Background on the 4-Stage Cycle, the customer journey, and the artifact model.
FAQ
Common questions →
Answers covering Amplify, change/RFC expectations, and billing.
Security & privacy
Security →Privacy →DPA →
Contact partner team
Email
msc@luitorg.nl
Mention "CSP partner" in the subject for routing. Response target: 1 business day (Mon–Fri, 09:00–17:00 CET).
2026 LuiT || ₷©®•Modern Support Consult•Hosted on Microsoft Azure + GitHub Enterprise
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Support details(version & routing)
APImsc-portal-api-d7g5fudfa7eufufa.westeurope-01.azurewebsites.net
Builda30883e1@20260812T141507Z
LaneMicrosoft Commercial Marketplace (ISV Success)
Billing & licensing(public summary)
This portal provides structured assessments and actionable guidance. Results depend on what is observable and what changes are implemented in your environment.
Results depend on inputs
  • Online scenarios measure available signals (for example: public DNS records) and report what is observable at the time of the run.
  • Guidance describes recommended steps; applying them may require configuration changes, permissions, vendor behavior, and timing.
  • Outcomes are influenced by multiple moving parts; we focus on measurable improvements, defensible choices, and clear evidence you can act on.
How costs are calculated (customer view)
  • Microsoft Commercial Marketplace: Microsoft is the merchant of record. Microsoft handles billing, taxes, invoicing, refunds, plan changes, and cancellation under your Microsoft Customer Agreement. Manage the subscription from Azure Portal → SaaS subscriptions.
  • Plans & metering: per-plan price and any metered dimensions are visible in the Marketplace offer at checkout. Charges appear on your Microsoft invoice.
  • Customization-supported scenarios: scope and pricing are confirmed with you (in writing) before work begins, and only change if scope assumptions materially change.
  • Taxes are calculated and collected by Microsoft. Marketplace invoices are the source of truth.
Fairness & exceptions
Reconciliation is based on the agreed deliverables and the available inputs. If customer-side deliverables (access, approvals, change windows) are delayed after being identified as blockers, we may pause measurement or re-baseline the delivery window. We prefer fast, transparent review and adjust when the facts support it.
License scope
Some scenarios and deeper artifacts are intentionally restricted in public mode. For customization-supported engagements, licensing/procurement and exact deliverables are confirmed before work begins. If you need enterprise-wide terms or invoicing, use Support.
Why Modern Support Consult
Microsoft-first, on-prem friendly
MSC is built around Microsoft infrastructure and cloud operations, with on-premises realities treated as first-class. Built by an Exchange-focused specialist (~30 years IT; ~20 years Microsoft messaging & integration).
Curated, regulated guidance
Not random tips: curated and cross-compared to reduce noise and keep actions defensible.
Benchmarking + checklist outputs
Scenarios benchmark posture and produce checklist-style remediation aligned with mainstream security/ops methods.
Quadral method (Codex / Metaflow-ready)
Evidence → traceable outcomes: signals, checks, decisions, guidance, exceptions. Designed for consistent benchmarking and audit-friendly reasoning.
Use Close to return to the portal.